💡 GuidEase FAQs
Find answers to commonly asked questions about GuidEase learning and guidance platform.
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General Questions
1. What is GuidEase?
GuidEase is an Human-AI powered career and mentorship ecosystem designed to help students and aspirants make informed academic and career decisions. It offers expert-led mentorship sessions, exam and course guidance, structured roadmaps, and smart tools to support preparation for school boards, competitive exams, higher education, and professional growth—all on a single platform.
2. Who can use GuidEase?
GuidEase is designed for everyone — school students, college students, competitive exam aspirants, graduates, and working professionals. Whether you need career guidance, exam-focused mentorship, skill development support, or expert 1:1 sessions, GuidEase adapts to your learning and career stage.
3. Is GuidEase free to use?
GuidEase offers both free resources and premium guidance sessions. Some advanced tools and mentor consultations may require payment.
4. How is GuidEase different from other platforms?
GuidEase combines advanced AI-driven guidance with verified expert mentorship to deliver personalized, outcome-focused career solutions. Unlike generic platforms, it offers structured roadmaps, real-time mentor access, smart assessments, and continuous support — all within a single, student-centric ecosystem.
Using the Platform
5. How can I register on GuidEase?
You can register on GuidEase by choosing any course or mentorship program available on the GuidEase platform. Select your preferred course, fill in your basic details, and complete the payment. Once registered, your login credentials will be sent to your email. Visit the GuidEase Login page, sign in using your credentials, and access your personalized dashboard.
6. How do I find a suitable mentor or expert?
Visit the Book Session page to explore mentorship programs and apply filters based on your exam, subject, or career goal. GuidEase will match you with a verified expert mentor. You can also visit the GuidEase Experts page to browse mentors by category, specialization, location or experience, and book a session by completing the secure payment process.
7. Can I talk to a mentor before booking a session?
GuidEase offers a structured pre-booking experience. While direct calls are not available before booking, users can view detailed mentor profiles and may receive limited introductory interaction or guidance through the platform, subject to mentor availability.
8. How does GuidEase help students choose the right career?
GuidEase helps students by understanding their interests, strengths, and academic background, then guiding them toward suitable career options, exams, and learning paths.
For Experts & Mentors
9. How can I join GuidEase as a mentor or expert?
Fill out the Mentor Registration Form with your professional details. The GuidEase team will verify your credentials before approving your profile.
10. Is there any fee to become a mentor on GuidEase?
Registration fee is Rs. 1000. Use coupons at checkout for upto 90% discounts. This is done only to ensure quality standards, platform security, and service maintenance and security.
11. Can mentors manage their schedules and sessions?
Yes, verified mentors on Guidease can access a dedicated Mentor Dashboard, allowing them to manage sessions, handle student requests, and communicate efficiently after opting for this feature.
Privacy & Data Security
12. How is my personal data protected?
GuidEase uses secure encryption and complies with standard data protection guidelines. Your information is never shared with third parties without your consent.
13. Can I delete my account?
Yes, you may request account deletion by submitting a formal request at least 30 days in advance through Guidease Support or your personal dashboard. Once processed, all associated user data will be permanently and securely removed from our systems.
Support & Troubleshooting
14. I'm facing an issue — how can I contact support?
You can reach us through the Contact Us page or email our support team at office@guidEase.in. We usually reply within 24 hours.
15. The page shows "Early Access." What does that mean?
“Early Access” indicates that the section is newly launched on Guidease and is currently being improved. Users can explore it early while we continue adding more features, content, and enhancements.
Additional
16. Does GuidEase provide certificates?
Yes, selected workshops and mentoring programs may include digital certificates upon successful completion.
17. Can institutions or schools partner with GuidEase?
Absolutely! GuidEase offers partnership programs for schools, colleges, and training institutes. Contact us to collaborate.
Still have questions?
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